Terms And Conditions
*PLEASE READ BEFORE PLACING ORDER*
The following is an agreement between You
("You", "Client") and the owner ("I", "My", "Mine", "We", "Our", "Divine Sweet Treatz")
Notice & Payments:
**All custom, cake, and large orders require a two weeks notice. Orders $300 and below require full payment at the time of booking; orders over $300 require a 50% NON- REFUNDABLE/NON- TRANSFERABLE retainer at the time of booking to reserve date. All payments are due at the time the invoice is sent. Payments are accepted via PayPal invoice. Although we may discuss your order’s details, if you do not pay your invoice we do not have your order confirmed in our calendar. No order is secured without payment. All invoices are canceled after 24 hours of non-payment; once an invoice is canceled it will not be resent and I will not be able to assist you with any future orders. Please do not request an invoice until you're ready to pay. Remaining balance is due one week prior to pick up; if not paid, order will be canceled and retainer forfeited.
**In some cases last minute orders are accommodated if there is availability. A fee of $50 will be applied to all custom, cake, and large orders placed less than two weeks from the pick up date, $100 for next day orders, and $150+ for same day orders. All rush orders must be paid in full at the time of booking.
Refunds & Cancellations:
**All payments are NON-REFUNDABLE/NON-TRANSFERABLE, unless I agree the fault is mine. If an order is canceled one week prior to the event date, date changes are acceptable, and a credit will be given to use within 180 days from the cancelation date. All monies used to purchase items for the order prior to cancelation will be deducted from the credit. If you're unsure of a design or theme and give me creative control of your order and are not satisfied with the end results, it is understood that no refund will be given. Due to the nature of items sold; no returns are accepted under any circumstances.
** Any changes made to an order must be reported within 72 hours after booking; this includes theme changes, add-ons, date changes, etc. Please note- additional charges may apply.
** PRICES AND TERMS ARE SUBJECT TO CHANGE WITHOUT NOTICE. Prices are non-negotiable. Sales and promos do not apply to any order already placed.
Treat & Cake Design:
** All photos provided to Divine Sweet Treatz are for inspirational purposes only; I do not duplicate the work of others and cannot guarantee exactness even to my prior work. Food grade colors may deepen over time resulting in a slightly darker color; although I do my best to match the colors provided, I cannot guarantee an exact match.
Please choose cake size wisely as serving size estimations are based on how the cake is cut. Divine Sweet Treatz is not responsible for a shortage of cake due to overcutting.
Pick-Up, Late Fees & Client Responsibility:
Availability is currently limited to weekends only; I do not accept orders for pick up during the weekday. Pick up is available Sat & Sun from 10 AM-12 PM; any other day or time is at the owner's discretion. Pick up location is in Miami FL 33186; address will be given once order is secured. There is a 10-minute grace period; orders picked up more than 10 minutes late will be subject to a $10 late fee that must be paid before order is released. Once an order is picked up by the client or a person elected by the client, Divine Sweet Treatz is NO LONGER RESPONSIBLE FOR ANY DAMAGES occurring during transport, set up, or any time thereafter. Please do not leave cakes and/or desserts in direct sunlight or in high temperature climates, store in the refrigerator or a cool dry place. Please drive carefully and transport cakes and/or desserts in an air-conditioned vehicle. No refund will be given for melted and/or damaged cakes and/or desserts due to improper handling and storage. The client is responsible for providing an appropriate environment for their cakes and/or desserts.
**Any order that has not been picked up within 30 minutes of the designated pick-up time without communication is considered an unclaimed order. In the event you fail to pick up your order, there will be no refund given! Further, Divine Sweet Treatz reserves the right to resell the items or donate them to the charity of our choice. It is the responsibility of the client to pick up their order at the designated pick-up location.
**Divine Sweet Treatz is a ServSafe certified home-based bakery and products are produced in a home kitchen not subject to inspection by the State Department of Health; by placing an order you are agreeing that you are fully aware of this.**
Nut & Food Allergy Disclaimer:
**Divine Sweet Treatz is not an allergen-free, gluten- free business and its products and/or baked goods may contain or come into contact with the following ingredients: Nuts, Milk, Soy, Gluten, Eggs, Wheat, and other allergens not listed. We suggest that anyone with any kind of allergy refrain from consuming our products **The client is responsible for informing guests of any potential allergy hazards. Divine Sweet Treatz is not responsible and will not be held liable for any allergic reactions or injuries sustained as a result of consumption.
***Payment serves as your signature and agreement to the terms and conditions in its entirety. In the event that you break the terms and conditions, you agree to pay all costs associated with filing a civil class suit on my behalf.***
Divine Sweet Treatz is not responsible if one fails to read terms and conditions in its entirety
Thank you for choosing Divine Sweet Treatz!